You can log in to IEULearn using your EkoID username and password. If you receive a username or password error while logging in, you need to contact the IT Support Office to reset your EkoID password.

If the problem persists, you can try the following steps:

• Clear your browser's cache and cookies. Old browser data may prevent you from logging in.
• Try logging in again using a different browser.
• Restart your computer and try logging in again.

If you are still unable to log in to IEULearn after following these steps, you can contact the IT Support Office for assistance.

You can log in to IEULearn using your EkoID username and password. To change your password, you need to contact the IT Support Office.

Once your password has been reset, you can log in to IEULearn using your new EkoID password.

If you are having trouble logging in to OBS, you can send an email to obsdestek@ieu.edu.tr for assistance.

If you cannot see your course in your IEULearn account, first check the Student Information System (OBS) to make sure that you are officially registered for the relevant course.

If you are registered for the course but still cannot see it on IEULearn, you can send an email to ybs@ieu.edu.tr, including the name of the course you are having trouble with.

Your course content will remain accessible throughout the relevant academic year. In important cases, you can send an email to TLC@ieu.edu.tr or visit our center for assistance.

Additionally, at the end of each semester, you can download and save your course content from IEULearn as an archive package. You can then upload the same archive package to your new course page in the following semester.

If you cannot find a recording for your course, click the Panopto tab in your course menu on IEULearn. On the page that opens, click the Open in Panopto button located on the right-hand side of the page.

Then, click the Browse tab on the left-hand side and check whether the recording is located among the recordings from your other courses. If your recording is located under another course, select the recording and use the Move or Copy button at the top of the page to transfer it to the relevant course.

If you still cannot find your recording, you can send an email to TLC@ieu.edu.tr or visit our center for assistance.

Panopto videos will remain accessible throughout the academic term of the relevant course. At the end of each semester, an announcement is made specifying the date on which video recordings from the previous semester will be deleted. The recordings are permanently removed from the server on the announced date.

Relevant guides are available at: https://www.ieu.edu.tr/tlc/tr/akademisyenler-icin-akilli-kampus-destek

Relevant guides are available at: https://www.ieu.edu.tr/tlc/tr/akademisyenler-icin-akilli-kampus-destek

Please visit the IT Support Office in person for assistance.

Please visit the IT Support Office in person for assistance.

Please visit the IT Support Office in person for assistance.